Citizens Advice provides free, confidential and independent advice to help people overcome their problems. They help with everything from money issues to problems at work, housing to consumer rights.
The organisation is the statutory consumer watchdog for the energy and post industries.
Citizens Advice is made up of a network of around 280 independent local charities across England and Wales. Their services are provided by over 22,000 trained volunteers and 7,000 paid staff.
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